Privacy policy
PRIVACY POLICY
Last Updated: August 30, 2026
This Privacy Policy describes how Backyard Solstice, operated by Backyard Solstice, LLC ("Backyard Solstice," "we," "us," or "our"), collects, uses, and shares personal information when you visit or make a purchase from https://backyardsolstice.com (the "Site"), contact us, or otherwise interact with us.
By using our Site, you acknowledge that you have read this Privacy Policy.
INFORMATION WE COLLECT
When you visit our Site, we may collect device information, browser type and version, IP address, time zone, pages viewed, referring website, website interactions, cookies, and similar technologies.
When you place or attempt to place an order, we may collect your name, billing and shipping addresses, email address, telephone number, payment information processed securely by our payment providers, order details, and purchase history.
When you contact us, we may collect your name, email address, telephone number, order number, messages, photographs, and other information you choose to provide.
HOW WE USE YOUR INFORMATION
We may use personal information to process and fulfill orders; communicate about orders, shipping, returns, and support; verify transactions; prevent fraud and abuse; improve our Site and services; comply with legal obligations; and, where permitted, send marketing communications.
COOKIES AND ANALYTICS
We and our service providers may use cookies and similar technologies to operate the Site, remember preferences, understand Site usage, measure performance, prevent fraud, and support advertising. You may control cookies through your browser settings, though disabling cookies may affect Site functionality.
MICROSOFT ADVERTISING
We may use Microsoft Advertising's Universal Event Tracking (UET) technology to understand whether visits from Microsoft advertising lead to actions such as purchases and to measure advertising performance. When enabled, Microsoft may collect or receive information about your device, browser, interactions with our Site, and purchase-event details such as an internal order identifier, transaction value, and currency. We do not send payment-card information through UET. Microsoft processes information according to the Microsoft Privacy Statement. Where required, this technology runs only after applicable consent is provided, and available privacy choices are honored.
HOW WE SHARE INFORMATION
We may share information with Shopify, payment processors, shipping carriers, manufacturers and suppliers that fulfill orders, fraud-prevention providers, analytics and marketing providers, professional advisers, and government authorities when required by law. These parties receive information only as reasonably necessary to provide services or meet legal obligations.
We do not sell personal information for money. Certain advertising or analytics activities may be considered "sharing" or "targeted advertising" under some privacy laws; where applicable, you may have the right to opt out.
DATA RETENTION
We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with law. Retention periods vary by record type and legal requirement.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information; receive a copy of certain information; restrict or object to certain processing; withdraw consent; or opt out of certain sharing or targeted advertising. We may need to verify your identity before completing a request. You may also appeal a decision where applicable.
MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails using the unsubscribe link in the message. We may still send non-promotional communications about your orders, account, or customer-service requests.
THIRD-PARTY WEBSITES
Our Site may link to third-party websites. We are not responsible for their privacy or security practices, and we encourage you to review their policies.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system or transmission method is completely secure, and we cannot guarantee absolute security.
CHILDREN'S PRIVACY
Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
CHANGES TO THIS PRIVACY POLICY
We may update this policy to reflect changes to our practices, services, or legal requirements. The updated date above shows when this policy was last revised.
CONTACT US
Backyard Solstice
Operated by Backyard Solstice, LLC
Email: support@backyardsolstice.com
Phone: 770-580-4366
Business address: 2677 Shaw Rd NE, Marietta, GA 30066, United States.